Frequently Asked Questions

Discover answers to commonly asked questions about our products, services, and policies in our concise FAQs section, designed to address your inquiries quickly and efficiently.

Our FAQs

Frequently Asked Questions

Easily find solutions to your queries in our comprehensive FAQs section.

Your tracking will update 24 hours after the order has been shipped. If you're not able to locate this information or if you have any issues, please email us at info@goodbrandsusa.com if you need further assistance.
Once your order has been placed, we typically process orders for 1-2 business days. Once an order ships, you'll receive an email with the tracking information. Please note, your tracking number may not update for 48 hours while it's on the way to the courier.
We begin processing your order when you place your order. Since orders begin processing immediately after checkout, we are unable to change or cancel your order after it is placed. Once you've received your package and wish to return it, please let us know by messaging help@goodbrandsusa.com
We begin processing your order as soon as it's received. Since orders begin processing immediately after checkout, we are unable to change or cancel your order after it is placed. Please email info@goodbrandsusa.com for further assistance.
We'd love to make this right. Please contact our support team at help@goodbrandsusa.com with details of the issue and picture (if applicable) so we can further assist you.
Please contact our support team at info@goodbrandsusa.com with details of the issue and pictures or screenshots (if applicable) so we can further assist you.
Please contact our support team at help@goodbrandsusa.com with details of the issue and pictures or screenshots (if applicable) so we can further assist you.