FAQs

Q#1: Why is my order not being delivered in the estimated time?

Answer: We recommend checking your order tracking information for the latest updates on your delivery. We appreciate your patience and understanding. If you have any further questions or concerns, please do not hesitate to contact our customer support team.

Q#2: Do you ship worldwide?

Answer: Yes we ship almost everywhere in the world.

Q#3: Do you offer same day delivery?

Answer: Unfortunately, we do not offer same day delivery.

Q#4: I just placed my order. Can I cancel it?

Answer: Once an order is placed it cannot be cancelled. Please contact us.

Q#5: Can I add/remove products from my order?

Answer: Once an order is placed, it cannot be modified or edited in any form. Please contact us.

Q#6: I placed an order and it was cancelled the same day. What happened?

Answer: There are a variety of reasons why your order may have been canceled. Please contact us. 

Q#7: Can I track my packages online?

Answer: You can easily track your packages online.